Analyst, Enterprise Service Desk (HC)

SUMMARY Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Level Ones assist with escalations from Technicians while following documented policies and procedures to effectively set correct ticket priority, then work to resolve issues in accordance with our standard escalations process either remotel… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: ScalableOS