Call Centre Manager

CALL CENTRE MANAGER DEBT COLLECTIONS Portfolio: Government, Corporate, SARS & Education Debt Collections Key Responsibilities Manage and lead the daily operations of a high-volume debt collection call centre. Develop and implement effective collection strategies to maximise recoveries. Manage, motivate and coach collection agents to achieve individual and team targets. Monitor KPIs including collections, recovery rates, productivity, contactability and payment arrangements. Oversee outbound cal… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.