COMPLAINTS HANDLER

We are looking for experienced Complaints Handlers who can investigate complex customer complaints, make sound and fair decisions, and communicate outcomes clearly and professionally. This role requires much more than general customer service experience. You will need to be comfortable reviewing evidence, identifying the root cause of a complaint, determining an appropriate outcome and producing high-quality written responses. What you will be responsible for Managing customer complaints from i… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: Merchants SA Pty Ltd Location: Cape Town City Centre