Contact Centre Agent

Handle and resolve customer complaints, requests and queries such as bookings, delays, cancellations, lost property, system issues etc; As the first point of contact, follow clear scripts, instructions and guidelines to inform, investigate, resolve and process high-volume customer enquiries; Process forms, orders, and applications requested by the customers; Provide customers with FlySafair's service and product information; Explain processes to customers and guide them accordingly; Follow up w… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: FlySafair