Customer Care Quality Analyst (Pipeline)
Vodafone
Johannesburg Posted 15 sept Closes 16 Oct
Type
Full-time
Pay
Not disclosed
Work setup
On site
Category
Customer Service & Call Centre
About the job
quality standards and scorecards. Conduct call listening, call monitoring, chat, email, and digital interaction assessments... Management Conduct side-by-side coaching sessions and call listening reviews with agents. Identify behavioural, process
This vacancy is listed on Careerjet. Read the full advert and apply there; Insly does not receive applications for it.
Employer: Vodafone
This employer takes applications on their own site.
Read the full advert and apply on Careerjet