Customer Care Quality Analyst (Pipeline)
Vodafone
Midrand Posted 16 sept Closes 18 Oct
Type
Full-time
Pay
Not disclosed
Work setup
On site
Category
Customer Service & Call Centre
About the job
. Conduct call listening, call monitoring, chat, email, and digital interaction assessments. Ensure consistency and accuracy... coaching sessions and call listening reviews with agents. Identify behavioural, process, and knowledge gaps affecting quality
This vacancy is listed on Careerjet. Read the full advert and apply there; Insly does not receive applications for it.
Employer: Vodafone
This employer takes applications on their own site.
Read the full advert and apply on Careerjet