Head of Guest Experience
Employer via Adzuna
Cape Town City Centre, Western Cape Posted 6 days ago Closes 28 Nov
Type
Full-time
Pay
Not disclosed
Experience
Executive
Work setup
On site
Category
Hospitality & Restaurants
About the job
Key Responsibilities Lead and implement guest experience strategies to deliver personalised, memorable and seamless guest journeys. Oversee Guest Experience, Reservations, Front Office and Night Audit operations, ensuring consistent service excellence. Drive revenue optimisation, financial performance, operational efficiency and effective risk management. Lead, coach and develop departmental managers and high-performing teams. Analyse guest feedback, reviews and service trends to identify oppor…
This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.
Location: Cape Town City Centre
This employer takes applications on their own site.
Read the full advert and apply on Adzuna