L2 IT Support Engineer - Cape Town

Key Responsibilities Provide remote support via tickets raised to resolve customer issues, acting as an escalation point for First Line Engineers. Take ownership of customer issues through to resolution, providing technical support via telephone, email and remote access. Provide in-depth troubleshooting and resolution for hardware, software and network problems. Manage user accounts, Active Directory configuration and maintenance of Information Technology systems and applications. Provide suppo… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Location: Cape Town Region