Monitoring Centre Agent - Nigel

Job Summary: (not limited to)Answering or making calls related to vehicle on road breakdowns.Responding efficiently and accurately to calls received.Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff.Constant follow up and feedback on all calls received.Utilising software, databases, and relevant tools appropriately to ensure swift resolution of all calls received.Adhere to all company policies and procedures Requirement:MatricM… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.