MSP: IT Service Delivery Team Lead - L1
Employer via Adzuna
Johannesburg Posted 29 oct Closes 28 Nov
Type
Full-time
Pay
R240 000 per year
Experience
Senior
Work setup
On site
Category
IT & Tech
About the job
Are you a hands-on IT professional who enjoys leading a team, solving technical challenges, and delivering excellent user support? Were looking for an IT Service Delivery Team Lead L1 to lead our L1 Service Desk team, ensuring efficient incident and service request resolution while maintaining strong SLA, ITIL and service delivery standards. ? Key Responsibilities: Lead, coach and support L1 Service Desk Analysts Troubleshoot hardware, software, Windows, Microsoft 365 and user-access issues Man…
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