Operations Manager

Join a dynamic organization committed to excellence in customer service delivery, where your leadership can make a tangible impact on operational outcomes. Our client, a leading entity within the contact center and digital solutions space, is seeking a seasoned Operations Manager to oversee and optimize their extensive call center operations. Duties: Lead daily operations across inbound, outbound, and blended call centre teams. Develop and implement operational strategies aligned with SLAs, KPI… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.