SaaS Client Success & Technical Support Analyst

IDGateway is seeking a Client and Product Support Analyst to be the primary contact for clients, providing phone and email support across all products, managing expectations with warmth and professionalism, and ensuring every client interaction leaves them confident that their issue is understood and being handled. The role logs, tracks and manages support issues through Jira Service Desk, Confluence and other Atlassian tools in a regulated environment, with a focus on accuracy and clear J-1880… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: Valsoft Corporation