Sales Administrator / Customer Service Representative

Key Responsibilities Customer Service Handle customer enquiries via phone and email. Respond to complaints and service requests. Investigate and resolve customer concerns. Assist with product enquiries, returns and exchanges. Keep customers informed of order and delivery progress. Order Processing Process customer orders accurately. Monitor outstanding orders. Liaise with Warehouse and Logistics teams. Follow up delayed deliveries and stock shortages. Coordinate with Sales, Finance and Operatio… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.