Senior Administration Officer: Operations

Department: Department of Employment and Labour Centre: Mdantsane Labour Centre Ref No: HR4/4/1/200 (X1 Post) Labour Centre: Kwa-Maqoma Ref No: HR4/4/1/201 (X1 Post) Labour Centre: Kwa-Maqoma but stationed at Alice Satellite Office Ref No: HR4/4/1/202 (X1 Post) Salary: R413 001 per annum Posts: 3 DUTIES Provide Unemployment Insurance services through interaction with customers, provide quality assurance and follow-up on Unemployment Insurance applications, Administer the UI claims and Processing Services, Supervise resources (Human, Financial, Equipment/Assets) in the section. ENQUIRIES Mr Lisolomzi Mduduma Tel No: (043) 285 0402 (Mdantsane Labour Centre) Mr Tamsanqa Mgudane Tel No: (046) 307 7280 (Kwa-Maqoma Labour Centre and Alice Satellite Office) HOW TO APPLY Deputy Director: Labour Operations, Private Bag X19, Mdantsane, 5201, Hand deliver at No.1 Mazaule Street, NU 1, Mdantsane. Email: Jobs- [email protected] Deputy Director: Labour Operations, Private Bag X530, Kwa-Maqoma, 4735 or hand deliver at No.528 Alice Road Old Teba Building Kwa-Maqoma,5720. Email: [email protected] NOTE priority will be given to African Males, White Males, White Females, Coloured Males, Coloured Females, Indian Males, Indian Females, People with Disability. Source: DPSA Public Service Vacancy Circular 35 of 2026. Apply exactly as the department instructs (Z83 form and CV); Insly does not forward applications for public service posts.

An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognised by SAQA. Two (2) years functional experience in Client Services environment/Claims Processing environment in operations or Insurance environment. Valid driver’s licence. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act, Department of Employment and Labour & UIF Policies and procedures, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA) Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer Literacy, Problem Solving, Planning and Organising.