Senior Helpdesk Support Technician
Employer via Adzuna
Remote · Mamelodi Posted 26 sept Closes 26 Oct
Type
Full-time
Pay
Not disclosed
Experience
Senior
Work setup
Remote
Category
IT & Tech
About the job
Key ResponsibilitiesTechnical Support & Incident ManagementProvide onsite and remote support for desktops, laptops, operating systems, business applications, printers, mobile devices, and meeting room technology.Act as an escalation point for complex technical incidents and service requests.Diagnose and resolve root causes of technical issues, coordinating with infrastructure, networking, security, and application teams when required.Manage support tickets from initial assessment through to res…
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Read the full advert and apply on Adzuna