SENIOR MANAGER: ICT OPERATIONS

The successful candidate expected to perform the following duties: ICT Operations Manage the resolution of ICT incidents and problems, ensuring timely response, escalation and resolution to minimise service disruptions. Implement incident, problem and service request management processes, including documentation, tracking, root-cause analysis and reporting. Manage the service desk and user support functions, including service request fulfilment, knowledge management and user satisfaction. Overs… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: Border Management Authority