Service Delivery Manager - Umhlanga

Service Delivery Manager – Integr8 Facial Access Control Key Responsibilities Manage service delivery for assigned customers. Act as the main point of contact for customer service matters. Monitor facial recognition, biometric and access-control systems. Ensure services meet agreed SLAs and customer requirements. Manage incidents, escalations and service issues through to resolution. Coordinate engineers, vendors and internal teams during critical incidents. Prepare and present customer service… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: First Technology Pty Ltd