SERVICE QUALITY MANAGER

urple Blue Technologies is seeking an experienced Service Quality Manager to oversee ICT service performance, SLA compliance, quality governance, reporting and continuous service improvement. MINIMUM REQUIREMENTS – STRICTLY NON-NEGOTIABLE: Completed NQF Level 6 Diploma in IT or SAQA-recognised equivalent. ITIL Foundation Certification. Minimum 3 years’ experience in an ICT environment. Minimum 2 years’ experience using ITSM tools. Key Responsibilities: Develop and maintain a Service Quality Man… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: Purple Blue Technologies