Systems Support Engineer (MSP)
Employer via Adzuna
Cape Town City Centre, Western Cape Posted 14 oct Closes 13 Nov
Type
Full-time
Pay
Not disclosed
Work setup
On site
Category
IT & Tech
About the job
Role Description: The Systems Support Engineer is a key part of the companys service framework providing end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from the companies customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and escalate Tickets according to the customers SLA Keep users informed…
This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.
Location: Cape Town City Centre
This employer takes applications on their own site.
Read the full advert and apply on Adzuna