Technical Support Engineer (Aerospace)

Responsibilities First line customer support Act as the first point of contact for all post-sales technical queries from our customer base, across the full product range. Screen, classify and prioritise incoming support requests, and resolve the majority thereof independently using product knowledge, documentation and reproduction of the issue in the lab Escalate the issue to the engineering team where the issue requires design-level input, while remaining the owner of the ticket through to clo… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it.