TJ 19616 - CUSTOMER SUPPORT AND NETWORK OPERATIONS MANAGER
Employer via Adzuna
Johannesburg Posted 03 oct Closes 02 Nov
Type
Full-time
Pay
Not disclosed
Experience
Senior
Work setup
On site
Category
IT & Tech
About the job
Employer Description Leaders in Critical Communications Job Description Team Leadership: Lead, mentor, and manage Tier 1/2 operations or NOC (Network Operations Center) staff across shifts. Network Reliability: Ensure 24/7/365 uptime, monitoring latency, packet loss, and service quality metrics. Incident & Problem Management: Drive major incident response, outage restoration, and root cause analysis (RCA). SLA Compliance: Meet strict service level agreements and act as the primary escalation po…
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Read the full advert and apply on Adzuna