Workforce Manager

Key Responsibilities: Oversee forecasting and capacity planning. Lead and develop a high-performing WFM team. Manage staffing, scheduling, and real-time operations. Monitor service levels and drive client satisfaction. Provide workforce insights and strategic recommendations. Minimum Requirements: Matric / Grade 12. Minimum 5 years Workforce Management experience. Strong forecasting, scheduling, and real-time management skills. Excellent analytical, planning, and organisational abilities. Stron… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Location: Cape Town City Centre