Shipping & Delivery Rates

1. Overview

Irrespective of the delivery method you choose, always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.

Please note that the time taken to ship an item is listed on each product’s detail page. For example, “Shipped in: 7 -15 days” means that it will take us 7 – 15 working days to get the product from our supplier. The delivery times listed below apply once we dispatch the item to you from our offices.

2. Delivery options Rates

  • Free Shipping for Orders over R450 or More – FREE
  • Overnight Post Office Counter for Orders Less than R450 & less than 2 kg – R45
  • Overnight Post Office Counter for Orders Less than R450 & more than 2 kg – varies*
  • Courier for orders less than R450 – R60
  • Courier for orders over 2kg – varies*

 Dependent on the number of items, mass, and value of the order.

3. We currently offer two methods of delivery

  • Courier. These are door-to-door services. The delivery address must be a physical address, and cannot be a post office box. Someone will need to be available at the address to receive the delivery. Deliveries are made during business hours from Monday to Friday. We currently offer three courier options.
    • 24 Hour Service – Polokwane, Nelspruit, Witbank, Harrismith, Bloemfontein, Durban, Port Shepstone, Richards Bay, Klerksdorp, Randfontein & cities/areas around main centres.
    • 2 – 3 Days Services – East London, Port Elizabeth, George, Cape Town, Paarl, Stellenbosch, Mossel Bay, Knysna

We do not deliver by courier to plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges, airports or harbours, and should your delivery address fall into one of these categories you will be liable for the extra costs incurred in delivering or returning the parcel.

  • Overnight post office counter. This is a next business day service where the parcel will be ready for collection from your local post office counter one business day after we dispatch it. If you are not in the main centre, it may take 1-2 days. We offer delivery of parcels up to 2kg for R35, or for free if the order value is over R450. Delivery on orders over 2kg is calculated based on mass, value, and number of items in the order.

Free delivery options are subject to change.