Open tenderInformation service activities

THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND

National Youth Development Agency · RFP2026/05/NYDA

Closing

07 Oct 2026, 13:00 · Closes in 21 days

Published

04 Sept 2026

Province

National

Delivery / submission

7 Naivasha Road - Sunninghill - SANDTON - 2191

Compulsory briefing

17 Sept 2026, 12:00Microsoft teams online

Submission

As per the bid document (usually hard copy to the tender box)

The briefing session is compulsory. Bids from companies that did not attend are disqualified.

Description

THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.

Bid documents

Documents download from the National Treasury eTenders portal. Insly does not host or alter them.

Enquiries

Mlungisi Brian

[email protected]

087-158-5718

Source: National Treasury eTenders portal, www.etenders.gov.za . Mirrored 16 Sept 2026, 06:00. Confirm details on the bid document before submitting.

THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AN… | National Youth Development Agency