CRM Specialist

Job Purpose We are seeking a highly detail-oriented CRM Specialist to manage and coordinate CRM investigations across departments, ensuring accurate case resolution, thorough root cause analysis, and the effective implementation of corrective actions to enhance service quality and reduce internal rejects. Key Performance Areas Allocate CRM cases to the appropriate shift, department, and responsible Manager. Support Technical Leads in completing CRM tasks per department, ensuring full investigat… This vacancy is listed on Adzuna. Read the full advert and apply there; Insly does not receive applications for it. Employer: Amrod