Public Services & Government in Cape Town

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The Castle Control Board, a Schedule 3A Public Entity, is responsible for the overall management, maintenance and promotion of the Castle of Good Hope as a heritage site and tourist attraction. In terms of this legislative mandate the organisation is expected to provide a range of public services and goods on behalf of the Department of Defence and Military Veterans to local community members, tourists, learners, students, conservation agencies, exhibitors, performers, cultural organisations, traditional authorities, filming companies, event organisers, military institutions and the like. The Board's mission is to be a service-orientated public entity, striving to create an environment where national pride serves to build an internationally known and recognised cultural and heritage brand for Ubuntu, dialogue, nation-building and human rights recognition; guarantee the development of a smooth functioning, self-sustaining, 'must-see' iconic visitor and learner destination; optimise its tourism potential and accessibility to the public; and preserve and protect its cultural and military heritage by elevating it to UNESCO World Heritage status. The Board's vision is to be a globally significant, truly accessible centre that showcases South Africa's shared heritage. In its management of the Castle of Good Hope, the Castle Control Board has committed to infuse its programmatic and other corporate activities with the following core values: service quality and excellence; operate with honesty and dignity; respect for the diversity in military, cultural and social history; genuine partnerships and collaborative relationships; community engagement and inclusivity; and fiscal responsibility, accountability, transparency and sustainability.

The mission of the Western Cape Police Ombudsman (WCPO) is to independently investigate and seek to resolve people's complaints against poor police and metro police service in an impartial manner. The mandate of the WCPO originates from what provinces are entitled to do in terms of the Constitution, namely: monitoring police conduct; overseeing the effectiveness and efficiency of the police service; and promoting good relations between the police and any community.

The vision of Heritage Western Cape is to celebrate, treasure, maintain and nurture the diverse urban and rural heritage resources of the people of the Western Cape by promoting pride in both tangible and intangible heritage, particularly amongst the previously marginalised communities. Its mission is to establish and maintain an integrated heritage resources management system in the Western Cape in order to ensure the identification, conservation, protection and promotion of heritage resources for all their communities for present and future generations. The Entity's strategic goals are to protect, conserve and manage the heritage resources of the Western Cape.

The mission of Government Motor Transport is to be the leader in government motor transport services by providing quality, integrated and cost-effective motor transport to provincial and national client departments, and to do so by creating a pleasant, safe and interactive environment where staff are offered the opportunity of development and self-improvement. The Entity's strategic objectives are to provide a vehicle fleet; an effectively utilised vehicle fleet; an excellent client satisfaction rating; an unqualified external audit opinion annually; an improved financial management capability; an improved operational capability; and an effective fleet management system.

<p>The national legislature or Parliament consists of two Houses: the National Assembly and National Council of Provinces, whose members are elected by the people of South Africa. Each House has its own distinct functions and powers, as set out in the Constitution.</p><p>The National Assembly is responsible for choosing the President, passing laws, ensuring that the members of the executive perform their work properly, and providing a forum where the representatives of the people can publicly debate issues. The National Council of Provinces is also involved in the law-making process and provides a forum for debate on issues affecting the provinces. Its main focus is ensuring that provincial interests are taken into account in the national sphere of government. In specific cases, local government representatives also participate in debates in the National Council of Provinces.</p><p>Parliament plays a direct and active role in national affairs. It is the place where the members of Parliament look after your interests. Members of Parliament (MPs) have many responsibilities, including: making laws that will improve our lives; discussing and debating government policy and other political issues; consulting with you, the people, and representing your views in Parliament; helping people in their constituencies; approving the budgets of government departments, as presented to Parliament by the Minister of Finance; making sure that the work that government promised to do is being done; and checking that public money is being spent wisely.</p>

<p>The mission of the Western Cape Department of Cultural Affairs and Sport is to encourage excellence and inclusiveness in sport and culture through the effective, efficient and sustainable use of its resources, and through creative partnerships with others. In moving to excellence, the Department will create the conditions for access and mass participation, talent identification and skills development.</p><p>The Department's strategic goals are: an effective, efficient, economical administrative service; the promotion, development and transformation of all cultural activities in the Western Cape in order to contribute towards nation-building, good governance, social and human capital development, and to contribute towards sustainable economic growth and opportunities; the development, transformation and promotion of sustainable library, information and archives services; and the initiation and support of socially inclusive sport and recreation structures and activities.</p>

<p>The Department of Economic Development and Tourism's vision is a Western Cape that has a vibrant, innovative and sustainable economy, characterised by economic growth and employment. To attain this vision, the Department will provide leadership to the Western Cape economy through its understanding of the economy, its ability to identify economic opportunities and potential, and its contribution to government economic priorities.</p><p>The Vision Inspired Priority (VIP 2: Growth and Jobs) of the Provincial Strategic Plan (PSP) captures the provincial measures of success, which are to grow the economy and jobs over the next five years. The Department will contribute to growing employment by increasing the competitiveness of the province, which will enable increased investment, economic growth, and real job opportunities. Economic growth and inclusive job creation can be propelled by driving regional competitiveness, attracting investment, investing in infrastructure, and growing exports. This is underpinned by resource resilience, which can either constrain or enable economic growth.</p><p>Given the structural nature of our economy, issues of equality of access to opportunities are considered throughout these focus areas. Improving the overall business environment is vital.</p><p>The Department will enhance the productive and competitive capability of the provincial economy. It will catalyse economic growth and employment creation through accelerating the ease of doing business; boosting private sector investment and promoting exports; enterprise development; scaling up work opportunities; and ensuring economic resilience.</p>

<p>The Western Cape Education Department is responsible for early childhood development, primary and secondary school education in the province.</p><p>The Department's policy priorities are: to strengthen and expand quality learning opportunities for enhancing learning; enhance and expand enabling environments; strengthen functionality and accountability; and strengthen and enhance innovative adaptability and preparedness for changing context.</p>

<p>The Western Cape Education Department is responsible for early childhood development, primary and secondary school education in the province.</p><p>The Department's policy priorities are: to strengthen and expand quality learning opportunities for enhancing learning; enhance and expand enabling environments; strengthen functionality and accountability; and strengthen and enhance innovative adaptability and preparedness for changing context.</p>

<p>The mission of the Western Cape Department of Health and Wellness is to provide equitable access to quality health services in partnership with the relevant stakeholders within a balanced and well-managed health system to the people of the Western Cape and beyond.</p><p>Health Care 2030 provides a powerful vision for the future of health care in the province. The realisation of a people-centric, effective health system that inspires public trust depends on significant allocative and technical efficiency gains. The Department's strategic goals are to address the burden of disease through promoting health and wellness; improve the quality of health services and the patient experience; embed good governance and values-driven leadership practices; develop and maintain a capacitated workforce to deliver the required health services; develop and maintain appropriate health technology, infrastructure and ICT; and optimal financial management to maximise health outcomes.</p><p>A transformation agenda has been set to give effect to the strategic vision of Health Care 2030. There are four pillars to this agenda, including service needs (with an identified set of priorities), leadership development, good governance and positive organisational culture. Fundamental to this agenda is the notion of person centredness, with the clear intention of placing people at the heart of the health system, evident in the Department's commitment to a community-orientated primary health care (COPC) service; system resilience - the ability to withstand major health system disruption; comprehensive set of services, with a strong focus on health promotion and prevention, central to addressing the social determinants of health; and the notion of universal health coverage, which would enable a more equitable health system.</p>

<p>The Western Cape Department of Infrastructure delivers human settlements according to the provisions of the National Housing Code, with a strategy geared towards its unique vision of the province. In order to turn its vision into reality, the Department has a practical mission geared around a set of core values.</p><p>In order to make sure that it delivers according to its mandate, the Department has an organisational structure consisting of a Ministry, Office of the Head of Department, three Chief Directorates and 14 Directorates, each with a defined set of responsibilities. The Department delivers services to the public through 16 housing programmes, and an overview of each programme, along with the qualification criteria for beneficiaries, is provided. In addition, the Department is also responsible for overseeing the Rental Housing Tribunal, which provides free advice on rental issues to landlords and tenants.</p>

<p>The mission of the Western Cape Department of Local Government is to capacitate municipalities to deliver quality services to communities; promote participative, integrated and sustainable communities; ensure that municipal plans reflect national, provincial and local priorities and resources through sound intergovernmental relations; be the first port of call to municipalities for advice and support; and facilitate delivery through sound administration and the engagement of all spheres of government and social partners.</p><p>The Department's objectives and mandates are to establish municipalities consistent with national legislation; support and strengthen the capacity of municipalities; regulate the performance of municipalities in terms of their functions listed in the Constitution; intervene where there is nonfulfilment of legislative, executive or financial obligations; and promote a developmental local government.</p>

<p>The vision of the Western Cape Mobility Department is to lead in the delivery of government infrastructure and related services. The Department's mission is to deliver infrastructure and services in order to promote socio-economic outcomes and safe, empowered and connected communities.</p><p>The Department's strategic goals are to continually provide policy and strategic leadership, as well as support services to enable the Department to deliver on government priorities and objectives; lead and facilitate the internalisation of the Expanded Public Works Programme (EPWP) across all departments and stakeholders in the Western Cape and within this Department; lead and promote the development and implementation of an integrated transport system intergovernmentally and transversally within the Western Cape; and lead the development and implementation of provincial infrastructure and the management of property, intergovernmentally and transversally within the Western Cape by meeting appropriate standards.</p>