Public Services & Government

The mission of the Public Protector South Africa is to strengthen constitutional democracy in pursuit of its constitutional mandate by investigating, rectifying and redressing any improper or prejudicial conduct in state affairs and resolving related disputes through mediation, conciliation, negotiation and other measures to ensure fair, responsive and accountable public sector decision-making and service delivery. In pursuit of the mandate, vision and mission, the Public Protector focuses on the following strategic objectives: to be accessible to and trusted by all persons and communities; prompt remedial action; promotion of good governance in the conduct of all state affairs; an efficient and effective organisation; and an optimal performance and service-focused culture.

The role of the Local Government Sector Education and Training Authority (LGSETA) is to promote and coordinate skills development initiatives and strategic sectoral training interventions, to enhance efficiency and effectiveness of the local government sector through: conducting sectoral skills planning and research; developing and implementing quality learning programmes and relevant occupational qualifications; monitoring and evaluating the performance of training initiatives; communicating and marketing skills development and career advancement opportunities; and approving and disbursing skills development grants.

Amatola Water is an essential services utility operating in the water sector in the Eastern Cape. Established in terms of the Water Services Act 108 of 1997 and accountable to the Minister of Water and Sanitation as its Executive Authority, the Water Board's primary function is the provision of bulk water supply and sanitation services in order to advance the socio-economic potential of the people of the Eastern Cape. In addition, as stipulated under the provisions of Section 30 of the Act, the utility also offers services in: operation and maintenance of water treatment works and dams; management services to water services institutions; project implementation; concessions; and advisory services.

The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) is one of 21 Sector Education and Training Authorities (SETAs) established to promote skills development in terms of the Skills Development Act of 1998 (as amended). The 21 SETAs broadly reflect different sectors of the South African economy. MerSETA encompasses manufacturing, engineering and related services. The various industry sectors are covered by five chambers within the merSETA: metal and engineering; auto-manufacturing; motor retail and component manufacturing; tyre manufacturing; and plastics industries. Together, the five subsectors comprise approximately 44 000 companies, with a workforce of approximately 600 000. The total levy income is approximately R600 million. The merSETA, like all other SETAs, plays a central role in making sure that the National Skills Development Strategy (NSDS) is fulfilled. MerSETA does not collect levies but instead receives collected levies from the Department of Higher Education and Training. Seventy percent of the levies is disbursed as grants and 10% is kept for administration. MerSETA does not train, instead it facilitates the process of training by paying grants, registering moderators and assessors, identifying scarce skills, accrediting providers, monitoring the quality of training, and implementing projects to close the skills gap.

The Public Service Commission (PSC) was established in terms of Section 196 of the Constitution of the Republic of South Africa, 1996. The PSC is supported by the Office of the Public Service Commission (OPSC), headed by the Director-General who is the Accounting Officer. The mission of the PSC is to promote the constitutionally enshrined democratic principles and values of the public service by investigating, researching, monitoring, evaluating, communicating and reporting on public administration. The Commission's functions are to: promote the constitutionally prescribed values and principles governing public administration in the public service; investigate, monitor and evaluate the organisation and administration, and the personnel practices, of the public service; propose measures to ensure effective and efficient performance within the public service; give directions aimed at ensuring that personnel procedures relating to recruitment, transfers, promotions and dismissals comply with the constitutionally prescribed values and principles; report in respect of its activities and the performance of its functions, including any finding it may make and directions and advice it may give, and provide an evaluation of the extent to which the constitutionally prescribed values and principles are complied with; either of its own accord or on receipt of any complaint, investigate and evaluate the application of personnel and public administration practices, and report to the relevant executive authority and legislature; investigate grievances of employees in the public service concerning official acts or omissions, and recommend appropriate remedies; monitor and investigate adherence to applicable procedures in the public service; and advise national and provincial organs of state regarding personnel practices in the public service, including those relating to the recruitment, appointment, transfer, discharge and other aspects of the careers of employees in the public service.

The Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA) is a skills development institution established in terms of the Skills Development Act of 1998, to generate, facilitate and accelerate the processes of quality skills development at all levels in the MICT sector in South Africa. The MICT sector is made up of five subsectors that are interconnected but also quite distinct and identifiable in their own right. These are: advertising, film and electronic media, electronics, information technology and telecommunications. The MICT SETA intends to engage in learning programmes and quality assurance of education and training of implemented learning initiatives, which lead to employment and new venture creation, while at the same time engaging in programmes that assist in bridging the digital divide, especially in rural areas.

The vision of the Armaments Corporation of South Africa SOC Ltd (ARMSCOR) is to be the strategic partner of choice for defence and security solutions. Armscor is renowned for its acquisition expertise in providing defence turnkey solutions, which encompass technology development, product development and support, product upgrading, as well as disposal of equipment. Its research and development focuses on producing cutting-edge technology products. The organisation prides itself on maintaining high-quality international standards through rigorous testing and evaluation processes on all its technology management projects. Armscor is committed to driving creativity and innovation in collaboration with strategic partners. The organisation also provides marketing support to the South African Defence Industry (SADI).

The mission of the South African Human Rights Commission (SAHRC), as the independent national human rights institution, is to support constitutional democracy through promoting, protecting and monitoring the attainment of everyone's human rights in South Africa without fear, favour or prejudice. The mandate of the Commission is to: promote respect for human rights and a culture of human rights; promote the protection, development and attainment of human rights; monitor and assess the observance of human rights; investigate and report on the observance of human rights; take steps and secure appropriate redress where human rights have been violated; carry out research; educate; require relevant organs of state to provide the Commission with information on the measures that they have taken towards the realisation of the rights in the Bill of Rights concerning housing, health care, food, water, social security, education and the environment; and carry out the additional powers and functions prescribed by national legislation.

The Safety and Security Sector Education and Training Authority (SASSETA) serves the safety and security environment of South Africa with the facilitation of skills development and qualifications. It promotes a culture of ongoing learning, and creates opportunities for skills transfer for all South Africans seeking recognised industry qualifications.

The Wholesale and Retail SETA (W&RSETA) is the skills development authority in the wholesale and retail sector. The W&RSETA has contributed to the skills revolution through innovative and trailblazing programmes and projects for over 24 years, to reaffirm wholesale and retail as a major employer, one of the pillars of the South African economy, and to create self-employment opportunities. The mission of the W&RSETA is to develop a skilled, capable, competent and professional workforce to transform the wholesale and retail sector. Its vision is to be the leader in skills development in the country.

The mission of the Border Management Authority is to be a credible provider of highly efficient, integrated, well-coordinated, and technology-driven border law enforcement services that contribute to national security and socio-economic development by inculcating a culture that empowers teams for service excellence. In pursuit of the mandate, vision and mission, the Border Management Authority focuses on being a world-class integrated border law enforcement authority partnering for a safe and prosperous South Africa.

The mission of Boxing South Africa (BSA) is the effective and efficient administration and regulation of professional boxing, by: ensuring and safeguarding the health, safety and general well-being of professional boxers; promoting, marketing and sanctioning quality boxing events and tournaments to increase the sport's popularity with athletes, supporters and sponsors; credibly rating boxers and training licensees; positioning Boxing South Africa as a point of reference for international sanctioning bodies in South Africa and ensuring that BSA fulfils its role as a custodian of the best interests and concerns of all South African boxers at home and on the international front; improving the stature of national and provincial titles; and coordinating the activities of all boxing stakeholders in the country for the purposes of unifying the sporting codes and managing their expectations with integrity. Boxing SA's statutory mandate is to: give effect to the provisions of the Constitution; regulate, control and exercise general supervision over professional boxing at tournaments in the country; protect and regulate the interests and organizational rights of boxers, trainers, mangers, promoters, officials and stakeholders involved in professional boxing matters; and promote orderly collective action, boxing in the country, and the effective resolution of boxing disputes.

The vision of Broadband Infraco SOC Ltd is to provide communication services to enable a connected and transformed society. The Company's critical success factors are to: have access to funding; be customer-centric; have a resilient network; have participation in WACS; have high-speed broadband connectivity for all provinces, districts and municipalities in South Africa; continue the delivery of the SA Connect Project; add redundant links to all six neighbouring countries of South Africa; and have good relationships with Transnet, Eskom and the provinces. The mission of Broadband Infraco is to strive to: expand the availability and affordability of access to communication services, including, but not limited to, underdeveloped and underserviced areas; and enable the acceleration of the State's digital transformation through broadband connectivity.

The Commission for Conciliation, Mediation and Arbitration (CCMA) is a statutory body established in terms of Section 112 of the Labour Relations Act 66 of 1995 [as amended] (LRA) and draws its legislative mandate principally from Section 23 of the Constitution of the Republic of South Africa (1996) and the LRA. The CCMA, as a national public entity in terms of Schedule 3A of the Public Finance Management Act (PFMA), is an independent body that neither belongs nor is affiliated with any political party, trade union or business. The CCMA derives its mandate from the purpose of the LRA, which is to advance economic development, social justice, labour peace and the democratisation of the workplace.