Public Services & Government

The mission of the Free State Department of Social Development is to transform our society by building conscious and capable citizens through the provision of integrated social development services. The Department's objectives are: human dignity, which is a fundamental human right that must be protected in terms of the Constitution of South Africa, and facilitates freedoms, justice and peace; respect, which is showing regard for one another and the people we serve, and is a fundamental value for the realisation of development goals; integrity, which is about ensuring that we are consistent with our values, principles, actions, and measures and, thus, generates trustworthiness among ourselves and with our stakeholders; fairness, which expresses our commitment to providing services to all South Africans without prejudice based on race, gender, religion or creed; and equality, which we seek to ensure equal access to services, participation of citizens in the decisions that affect their lives, and the pursuit of equity imperatives where imbalances exist.

Eskom Holdings SOC Ltd is South Africa's primary electricity supplier, generating approximately 90% of the electricity used in South Africa. Eskom's strategic role remains to enable economic growth by providing a reliable and predictable electricity supply in an efficient and sustainable manner. It also contributes to job creation, skills development, transformation and broad-based black economic empowerment, in support of the National Development Plan (NDP) and other country initiatives.

The vision of the Free State Department of Sport, Arts, Culture and Recreation is championing social transformation. The mission of the Department is the creation of an enabling environment for social cohesion and nation building through civil society structures and corporate governance; as well as promoting inclusive sport, arts, culture and recreation programmes that enhance excellence and talent towards a healthy lifestyle.

The mission of the Gauteng Department of Agriculture and Rural Development is to radically modernise and transform agri-food value chain, ensure sustainable environment and development of urban and rural communities by ensuring sustainable environment management; providing access to and inclusive participation in commercial agri-food value chain and agro-processing; promoting food security; promoting/contributing/stimulating integrated rural and urban development; and promoting the One Health System.

The mission of the Gauteng Department of Co-operative Governance and Traditional Affairs is to coordinate the effective functioning of local government, promote integrated development planning, and deepen participatory democracy in order to accelerate service delivery. The Department has adopted a set of values that are informed by the Batho Pele (People First) principles of the South African public service, and as an organisation its specific focus is on respect, integrity, responsibility, accountability and fairness.

ECIC is a PFMA schedule 3B entity and is subject to the supervision and regulation by the Prudential Authority and Financial Services Conduct Authority in terms of the Insurance Act, 2017. The mission of the Export Credit Insurance Corporation of South Africa SOC Ltd (ECIC) is to provide insurance solutions in support of South African goods and services by applying best practice underwriting and risk management principles. To support this mandate, the ECIC evaluates export credit and foreign investment risks and provides export credit and foreign investment insurance cover on behalf of the government; and underwrites loans, including equity investments for the export of goods and services from South Africa. The ECIC extends its services as far as it can, consistent with preserving the financial viability essential to its long-term support of goods and services; and provides sound and efficient financial services that contribute to public confidence and comply with international standards. Since its inception the mandate of ECIC has been the facilitation of export trade and cross-border investments. Historically, ECIC has been supporting capital goods exports and services. In 2021, the ECIC mandate was expanded beyond capital goods exports. The authorisation to support non-capital goods exports lays the basis for ECIC to insure consumer goods and short-term export transactions with a tenor of less than two years. On 15 May 2024, the ECIC mandate was extended to cover Euro-denominated transactions. This presents new opportunities in new markets addressing the request from both exporters and SA banks.

The mission of the Film and Publication Board (FPB) is to ensure efficient and effective consumer protection through regulation of films, games and certain publications, while empowering the public, especially children, through robust information sharing. The Board regulates the media environment through the classification of content by: maintaining relevance to the values and norms of South African society through scientific research; balancing the right to freedom of expression with an obligation to protect children from exposure to potentially disturbing, harmful and inappropriate materials; and protecting children from sexual exploitation in media content, in order to educate the broader South African society to make informed choices.

The Financial Intelligence Centre (FIC) is South Africa's national centre for the gathering, analysis and dissemination of financial intelligence. The FIC was established to identify proceeds of crime, combat money laundering, and the financing of terrorism and, in so doing, has a primary role to protect the integrity of South Africa's financial system. The Entity was established by the FIC Act 38 of 2001 and reports to the Minister of Finance and to Parliament. The FIC's mandate is to: identify the proceeds of crime, combat money laundering, and terror financing; supervise and enforce compliance with the FIC Act; share information with law enforcement authorities, supervisory bodies, intelligence services, the South African Revenue Service, and other local and international agencies; facilitate effective supervision and enforcement by supervisory bodies; formulate and lead the implementation of policy regarding money laundering and the financing of terrorism; provide policy advice to the Minister of Finance; and uphold the international obligations and commitments required by the country in respect of anti-money laundering and combating financing of terrorism (AML/CFT). The FIC Act introduces a regulatory framework of measures that requires certain categories of business to take steps regarding client identification, record-keeping, reporting of information and internal compliance structures. All businesses have to report various suspicious transactions to the FIC. It also receives additional financial data from accountable and reporting institutions. The Entity uses this financial data and available data to develop financial intelligence. It is able to make this intelligence available to law enforcement, police, and tax authorities for follow-up investigations. On 1 December 2010, amendments to the FIC were promulgated, which required that all accountable and reporting institutions register with the FIC. Furthermore, the Act gave the Entity and supervisory bodies the authority to inspect and impose administrative penalties on non-compliant businesses. The Act also introduced an appeals process and an appeal board. South Africa is a member of the Financial Action Task Force, the international body which sets standards and policy on anti-money laundering and for combating the financing of terrorism (AML/CFT). The FIC currently leads the South African delegation of various government departments to the Eastern and Southern Africa Anti-Money Laundering Group, which aims to support countries to implement the global AML/CFT standards. The FIC is a member and current chair of the Egmont Group, which is made up of financial intelligence units from 147 countries around the world. The primary aim of the organisation is to facilitate cooperation and sharing of financial intelligence information among its members.

The key role of the Gauteng Department of e-Government is the roll-out of a network infrastructure that will connect government facilities, including schools, hospitals, offices and economic zones. It endevours to: create an enabling platform and support service; enable GCR entities to deliver e-Government Services; establish a GCR e-Government governance structure to drive priorities, policies, standards and regulations; promote the usage of e-Government services; stimulate the ICT economy through facilitating incubation and innovation; and encourage public and private partnerships for the development and roll-out of e-Government services.

The aim of the Gauteng Department of Economic Development is to lead, facilitate and manage sustainable job creation and inclusive economic growth and development in the Gauteng city region. The Department's mission is to be an activist, interventionist and developmentally-focused department contributing to an inclusive and growing economy in Gauteng by providing thought leadership to inform the economic development agenda; mobilising stakeholders to partner with for economic growth and development; creating an enabling regulatory environment and stimulating business practices that promote inclusive economic growth; enhancing the competitive advantage of key sectors of the economy; promoting and attracting trade and investment to the economy; directing investment into strategic economic infrastructure; and proactively linking communities to economic opportunities. The Department's strategic goals are to provide integrated economic and development planning; facilitate the implementation of strategic programmes that will stimulate the brand, competitiveness and social transformation of Gauteng, enhance trade and export promotion, and attract investment; promote an efficient, equitable and socially responsible business environment; act as an economic intelligence nerve centre to inform strategic decision-making and targeted sector development strategies; and promote public accountability and achieve high standards of corporate governance and efficient resource utilisation.

The Financial Sector Conduct Authority (FSCA) was established by the Financial Sector Regulation Act 9 of 2017 (the FSR Act) to become a dedicated market conduct authority replacing the Financial Services Board (FSB), on 1 April 2018. The FSCA's mandate is to: enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability. The FSR Act extends the jurisdiction of the FSCA to include oversight of financial products and services not overseen by the FSB banking; services related to credit; and the buying and selling of foreign exchange. It also dictates a shift in approach from the FSB's traditional compliance driven model to one that is proactive, pre-emptive, risk-based and outcomes focused. Crucially, the FSR Act includes financial inclusion and transformation of the financial sector in its overall objectives. The FSCA's six priority strategic focus areas for the next three years are: building a new organisation; an inclusive and transformed financial sector; a robust regulatory framework that promotes fair customer treatment; informed financial customers; strengthening the efficiency and integrity of our financial markets; and understanding new ways of doing business and disruptive technologies.

The beginning of the Government Employees Medical Scheme (GEMS) was a historic moment when, in 2002, the Cabinet approved a framework policy on a restricted (closed) medical scheme for further development by an interdepartmental working group (Departments of Public Service and Administration, National Treasury, Health, Education, Correctional Services and SAPS). The approved framework policy centred on the principles of equity, efficiency and differentiation: equity, where employees have equal access to the most extensive set of equal basic benefits under equitable remuneration structures, subject to affordability; efficiency, regarding the costs and delivery of benefits; differentiation, where employees choosing more extensive cover have equal access to higher benefits subject to their needs; and government's commitment to an equitable and affordable medical scheme. The Cabinet gave the development and implementation of GEMS intense consideration, relying on substantial research and data analyses. The implementation of GEMS is a positive step that positions government as an employer of choice that truly cares for the health and wellbeing of its employees. GEMS was registered on 1 January 2005 specifically to meet the healthcare needs of government employees. It offers six excellent healthcare benefit options, namely Tanzanite One, Beryl, Ruby, Emerald Value, Emerald and Onyx. Its goal is to help public service employees and their families to get the best possible healthcare at the most affordable rate.

The Government Employees Pension Fund (GEPF) is a Defined Benefit pension fund that was established in May 1996, when various public sector funds were consolidated. The Fund's core business is to oversee pensions and other benefits for government employees in South Africa. The GEPF appoints the Government Pensions Administration Agency (GPAA) to administer benefits on behalf of the Fund and the Public Investment Corporation SOC Limited (PIC) as asset manager to invest on behalf of the Fund.

The vision of the Gauteng Department of Education is to ensure that all learners in Gauteng do well at school and leave their institutions with the values, knowledge, skills and qualifications that will give them the best chance of success in their adult lives. The Department's mission is to ensure that quality learning and teaching takes place in the classroom every day. Its strategic goals are to ensure that Gauteng has effective schools and learning institutions; provide relevant, coordinated and effective support; enable young people to make the transition from school to further education and/or work that provides further training opportunities; and strengthen partnerships with all stakeholders, resulting in education becoming a priority in society.

The mission of the Western Cape Police Ombudsman (WCPO) is to independently investigate and seek to resolve people's complaints against poor police and metro police service in an impartial manner. The mandate of the WCPO originates from what provinces are entitled to do in terms of the Constitution, namely: monitoring police conduct; overseeing the effectiveness and efficiency of the police service; and promoting good relations between the police and any community.